Chanico Privacy Statement

General information

Chanico respects the privacy of our customers, business partners, employees and other visitors to our website who may choose to provide personal information. We recognize the need for appropriate protections and management of personal information that you provide to us. This Privacy Statement will assist you to understand what types of information we may collect, how that information may be used, and with whom the information may be shared.

What personal information does Chanico process?

Personal Information for purposes of this Privacy Statement is information that identifies or can identify a specific individual. Chanico may collect information about individuals such as their name, address, telephone number or email address.  Chanico does not collect personal information when you visit Chanico web sites unless you choose to provide it to Chanico.

On Chanico web sites you can request information, ask a question, or inquire about our services.  Chanico will collect personal information from you for these purposes. The types of information you provide to Chanico on these pages may include name, company name, address, phone number, e-mail address.

How does Chanico use personal information?

Chanico will use personal information to provide customers and business partners with information and services and to help us better understand your needs and interests. Specifically, we use your information to communicate with you, to deliver services to you, or to provide you with ongoing service and support. Occasionally we may use your information to contact you to complete surveys that we use for marketing and quality assurance purposes. Personal information collected online may be combined with information you provide to Chanico through other sources such as trade shows or seminars. We may also use it to contact you by electronic or other means such as telephone or mail, to tell you about services of Chanico if we think this may interest you.

Chanico may share the personal information that you have submitted to Chanico with third parties in responding to your requests for services or to answer your request for information. If your information is sourced from within the EU, you will be given the opportunity to opt out of having your personal information used and/or shared for marketing purposes, or we will obtain your prior agreement to this as applicable under relevant laws.

Should we undergo any sort of corporate reorganization in the future, we may need to provide your information to the resulting entity. We may also provide it to law enforcement agencies if they request it or if we feel this is necessary to protect our business, employers, suppliers or customers. We will only do this once we are satisfied it is appropriate to do so.

With whom does Chanico share personal information?

Chanico contracts with third party service providers and suppliers to deliver complete services and customer solutions. Chanico may share personal information with its service providers and suppliers for the sole purpose and only to the extent needed to support the customers’ business needs. Service providers and suppliers are required to keep confidential and secure the personal information received from Chanico and may not use it for any purpose other than as originally intended.

Third party vendors, service providers and suppliers receiving personal information are expected to apply the same level of privacy protection as contained in this Privacy Statement. However, unless otherwise dictated by law or agreement, Chanico is not responsible for any improper use by such parties.

Unless permitted by relevant laws, or you have agreed to this, Chanico will not share personal information you provided to Chanico with any other third parties without your permission, or sell, trade or lease your personal information to others, except as provided in this Privacy Statement.

Choice and Consent

Chanico does not require that customers, business partners or visitors to Chanico websites provide Chanico with personal information. The decision to provide personal information is voluntary. If you do not wish to provide the personal information requested, however, you may not be able to proceed with the activity or receive the benefit for which the personal information is being requested. To exercise any opt out rights under applicable laws, please notify Chanico of your desire to do so at contact@Chanico.com or Chanico Inc., PO Box 671, West Point, VA USA,  23181. It may take a reasonable period of time to process your request.

Sensitive Information

Sensitive information is defined for purposes of this Privacy Statement as personal information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or information specifying the sex life of the individual.  Chanico does not request or receive sensitive information from visitors to our web sites.

Access to and accuracy of personal information

Chanico strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain data integrity. Chanico will take reasonable steps to ensure that the data is complete, accurate and reliable for its intended use. We will provide you with access to your information when reasonable, or in accordance with relevant laws.  To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making changes to your data. Requests to delete personal data are subject to any applicable legal and ethical reporting or document retention obligations. A request to access, delete or correct your personal information may be made to contact@Chanico.com or Chanico Inc., PO Box 671, West Point, VA USA, 23181.

Security of Personal Information

Chanico is committed to taking reasonable efforts to secure the personal data you choose to provide us. We utilize a third party web hosting service.  To protect the privacy of any personal information you may have provided, through this third party service, Chanico employs industry-standard physical and logical access controls that change in response to the changing regulatory and threat environments including Internet firewalls, intrusion detection, anti-virus protection, and network monitoring, and, where appropriate, Secure Socket Layer (SSL) or similarly encrypted browsers. In addition, access to sensitive information as defined in this Privacy Statement is limited to those individuals and agents having a need to know.

Other Information/Logging and Cookies

Chanico collects and/or logs Internet Protocol addresses, Internet domain names, the web browser and operating system used to access the Chanico web site, the files visited, the time spent in each file, and the time and date of each visit.

Chanico also uses cookies on some of its web sites. Cookies are identifiers that can be sent from a web site via your browser to be placed on your computer’s hard drive. Thereafter when you visit a web site, a message is sent back to the web server by the browser accessing the web site. You may elect not to accept cookies by changing the designated settings on your web browser. However, not utilizing cookies may prevent you from using certain functions and features of web sites. The information collected from the use of cookies is used and analyzed to improve Chanico’s web sites, such as by gaining a better understanding of your interests and requirements regarding our website.

You can set your browser to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. The information we collect and analyze is used to improve our service to you and personalize your web-browsing experience.

Chanico utilizes Google Analytics to measure the effectiveness of our advertising and how visitors use Chanico.com. Visitors to this website who have java script enabled are tracked.    The type of information collected includes the pages visited, navigation patterns, referring site statistics (how you arrived at our site), etc. The data collected does not include any personalized identification information such as names, phone numbers, Email addresses, mailing addresses or any sensitive information. This information helps us learn things such as what information is of most interest to our customers, and what kinds of offers our customers like to see, and how we improve our website.

Links to Non-Chanico Web Sites and Third Parties

The Chanico web sites may provide links to third-party web sites for your convenience and information. If you access those links, you will leave the Chanico web site. Chanico does not control those sites or their privacy practices, which may differ from Chanico’s. We do not endorse or make any representations about third party web sites. The personal data you choose to give to unrelated third parties is not covered by the Chanico Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information.

Verification

Chanico will engage in periodic self-assessment of its compliance with this Privacy Statement.

Contact Information

If you have any questions or comments regarding this Privacy Statement or believe that the privacy of your personal information has not been respected, you may make a written submission to the attention of Chanico Office of  Finance and Administration, at Chanico LLC, PO Box 671, West Point, VA USA, 23181.

Personal information of our customers’ clients

When we provide services to our customers, in some instances we process personal information about their clients (“Client Information”) on their behalf. In these situations it is our customers rather than we who decide the reasons for which the Client Information will be processed. For details of how the Client Information will be used and protected, and details of how to access or correct the information, please refer to the privacy policy of the Chanico customer to whom you submitted your personal information. Relevant laws may oblige customers to require that we comply with the same security rules that they are subject to under such laws.

Changes to this Statement

Chanico will review and update this Statement periodically, and will note the date of its most recent revision below.

Revised: April 2012